Return Policy

Return Policy
Buyer shall have the right to inspect the Product on arrival at Buyer's facility. Within three (3) days after receipt of Product, Buyer must give Company notice of any claim with respect to the condition, quality or grade of the Product or non-conformance. A valid receipt (invoice) is necessary for all returns, credits and warranty service. In the event the Product does not conform, it shall be the Seller's option to replace the Product at Seller's expense or credit Buyer the amount of the purchase price for the non-conforming goods.
Company does not warrant against damages or defects arising out of improper or abnormal use of handling of the Products; against defects or damages arising from improper installation (where installation is by persons other than Company) against defects in products or components not manufactured by Company; against damages resulting from such non-Company made products or components; or damage resulting from the pick up, in-transit, or delivery of Product by a carrier used by Company.
If any returned item is found to be non-defective, a restocking (30%) and diagnostic fee ($75.00 USD per hour) will be assessed as well as any shipping charges for cross-shipped replacements.
All returns must be received by Company within thirty (30) days of purchase. Returned merchandise requires a valid RMA # clearly marked on the outside of returned package, copy of invoice and brief explanation of the problem.
Software, custom built systems, special order items, media and labor are nonrefundable. Shipping is nonrefundable. Buyer is responsible for shipping charges on any return items.
Canceling an Order
Buyer can cancel order provided it hasn't yet entered the shipping process. If the item has entered the shipping process, it cannot be canceled. Once shipped and in route, the order cannot be canceled. If the delivery is refused, the shipping and handling charges for both ways will be deducted from the credit, and a 30% restocking fee might also be deducted.
Failure of Buyer to comply with these conditions within the time set forth herein shall constitute irrevocable acceptance of the Product by Buyer.
This agreement terminates and supersedes all prior understandings or agreements on the subject matter hereof.
LIMITATION OF LIABILITY
IN ALL CIRCUMSTANCES SWAT BUSINESS CONSULTING LLC MAXIMUM LIABILITY IS LIMITED TO THE PURCHASE PRICE OF THE PRODUCTS SOLD. SWAT BUSINESS CONSULTING LLC SHALL NOT, UNDER ANY CIRCUMSTANCES, BE LIABLE UPON A CLAIM OR ACTION IN CONTRACT, TORT, INDEMNITY OR CONTRIBUTION, OR OTHER CLAIMS RELATING TO THE PRODUCTS IT SELLS WHICH EXCEEDS THIS LIABILITY LIMIT. SWAT BUSINESS CONSULTING LLC SHALL NOT BE LIABLE FOR THIRD PARTY CLAIMS FOR DAMAGES AGAINST THE CUSTOMER, OR FOR MALFUNTION, DELAYS, INTERRUPTION OF SERVICE, LOSS OF BUSINESS, LOSS OR DAMAGE TO EXEMPLARY DAMAGES, WHETHER OR NOT SWAT BUSINESS CONSULTING LLC IS APPRAISED OF THE POSSIBILITY OF SUCH CLAIMS OR DAMAGES.
GENERAL TERMS AND CONDITIONS
Payment Terms; Orders: An order is not binding upon SWAT BUSINESS CONSULTING LLC until it is accepted; SWAT BUSINESS CONSULTING LLC must receive payment before it will accept an order. Payment for product(s) ordered is due prior to shipment. Customer can make payment by credit card, Paypal, wire transfer, or some other method prearranged with SWAT BUSINESS CONSULTING LLC. You agree to pay the amount(s) due as specified on the invoice, and you agree to pay interest on all past-due sums at a rate of 1.5% per month or the highest rate allowed by law, whichever is greater.
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